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Terms & Conditions



By accepting these Terms and Conditions, you warrant that you have fully read and understood the Terms and Conditions without any impairment in judgment resulting from (but not limited to) mental illness, mental handicap, intoxication, medication, or any other health or other problem that could impair judgment.

These Terms & Conditions govern your use of the web site located at www.onlinemedclinic.com (the "Site"). These Terms and Conditions apply to all users of the Site, whether visitors who merely browse the Site or users who register as patients or caregivers to receive services from the Site.

The Site provides an on-line consultation service that allows users to sign-up & submit a clinical history with current medical condition with the symptoms for their consultation. Based on the information you provide and how you want to consult our registered Doctors they will provide you consultation, your diagnosis and treatment plan. THE SITE IS NOT INTENDED FOR USE IN A MEDICAL EMERGENCY OR IN CASE OF AN URGENT HEALTHCARE NEED. If appropriate, you may be referred to an alternative setting to receive care. You are charged a fee by OMC only if you choose to consult our Doctor.

If you register to receive services from OMC as a patient or caregiver, we will rely on you to provide accurate and complete information throughout both the clinical interview and the registration process, in order to provide appropriate care to you. You may access the Sites services for yourself/ spouse/ child/ others as permitted by the rules of the Site. In addition, you must provide a phone number that can be used by us to contact you with any questions in order to provide consultation, diagnosis and treatment plan via the Site. You also must notify us as soon as you become aware of any critical change to your information that could impact an active treatment plan provided through the Site.

By visiting, accessing or registering on this Site, you unconditionally accept to be bound by the terms and conditions provided herein below ("Terms and Conditions"). If you do not agree to these Terms and Conditions, please do not access or use this Site. You agree and confirm that the Terms and Conditions may be amended from time to time without notice. Please ensure that you periodically update yourself of the current version of the Terms and Conditions.

We reserve the right to revise and update these Terms and Conditions. Any such revisions will be effective on the date of posting to the Site. Your use of the Site following any such revisions will be deemed your acceptance of such revisions. You should periodically visit the Site to review the current terms to which you are bound.

All users must be 18 years or older.

In serious cases, seek immediate assistance from emergency personnel. YOU SHOULD NEVER DISREGARD MEDICAL ADVICE OR DELAY IN SEEKING IT BECAUSE OF SOMETHING YOU HAVE READ ON THIS WEBSITE (including but not limited to video chat, emails, phone support). Reliance on any information provided by any professional through the Site, OMC, or other visitors to the Site is solely at your own risk.

Nothing transmitted to or from this Site constitutes the establishment of a doctor-patient relationship between you and any professional who uses OMC website. The Site is not intended to be used to treat a medical emergency. The Site is not intended to be used to Advise or resolve legal, medical or financial issues. For any medical emergency, immediately contact the emergency number in your country. Information or advice provided on the Site by Doctors should be used merely as a guide rather than a definitive recommendation to adopt any specific action or treatment. OMC, the owner of the Site, ("www.onlinemedclinic.com") and Doctors who offer services through the Site accept no responsibility for any medical, legal or financial events or outcomes related to services attained through the use of the Site, which is being provided on an as is basis as a platform to get health information.

OMC does not regularly review the questions, answers and patient forum posts on the Site and the views expressed therein are those of the individuals who post the content and do not necessarily reflect those of OMC, its owners, managers, directors, employees, agents, partners, advertisers or affiliates. OMC assumes no responsibility for the posts or the information contained therein, nor does it make any claims, promises or guarantees about the accuracy, suitability or completeness of any of the information on the Site or in the posts. All advice and/or information obtained directly or indirectly from the Site are provided at your own risk.

You agree that you are solely responsible for anything you post such as the article or your personal data as a doctor or patient on the Site and that you agree to defend, indemnify, and hold OMC, its officers, directors, employees, agents, licensors, and suppliers, harmless from and against any claims, actions or demands, liabilities and settlements including without limitation, reasonable legal and accounting fees, resulting from, or alleged to result from, your violation of these Terms and Conditions or any claims based upon your posts/submissions on the Site. You further consent to abide by the spam policies. Failure to do so may result in cancellation of your account with OMC. The use of this Site is entirely at your own risk, and in no event shall OMC be liable for any direct, indirect, incidental, consequential, special, exemplary, punitive, or any other monetary or other damages, fees, fines, penalties, or liabilities arising out of or relating in any way to this Site, or sites accessed through this Site, and/or content or information provided herein. Your sole and exclusive remedy for dissatisfaction with the Site is to stop using the Site.

There are clearly limitations to tele-medical consultations, the principal being inability to perform a physical examination, for that reason. The doctors are completely qualified and shall give their best of advises/ consultation/ diagnosis to resolve patient’s concern. However, such advises shall not make the doctors liable under any circumstances. The advices given are purely on the basis of the medical history or medical inputs provided to us by the patient or account holder themselves. Please also note that such advices are not substitutes for prescriptions. To the fullest extent permitted by applicable law, you agree that OMC, the doctors concerned shall not be responsible or liable for any loss or damage of any kind incurred as the result of any such dealings or as the result of the presence of such advertisers and merchants on our website.

Neither OMC nor any of its owners, managers, directors, employees, agents, partners, advertisers or affiliates assumes any legal responsibility for any incorrect or misleading information provided by any professional or contained within the Site.

Access to the Site and Content may not be legal by certain persons or in certain states or countries. If you access the Site from outside India you are responsible for compliance with the jurisdiction of India. Provisions relating to the liability of OMC and its licensors, Indemnity, Jurisdiction, and Complete Agreement, survive the expiration or termination of these Terms & Conditions for any reason whatsoever. OMC makes no claim that the contents of the Site, such as text, graphics, images and information obtained from service providers and any other material contained on the Site (the "Content") is appropriate or may be downloaded in a particular jurisdiction.

OMC may, without giving notice, delete any account or information contained on the Site for any reason whatsoever. You agree that you will not use the Site to post any advertisement or other commercial message. You agree that you will not post any knowingly false, defamatory, inaccurate, abusive, harassing, obscene, sexually oriented or threatening message or material that is illegally invasive of another person's privacy. Upon receiving any complaints, OMC will attempt to delete any inappropriate posts as quickly as possible; however, the submissions are generally posted in real-time and are not reviewed by OMC before they are posted to the Site.

The Content ("Copyright Content") is protected by copyright under both Central and State laws, and foreign laws. All title to the Copyright Content remains with OMC or its licensors. Any use of the Copyright Content not expressly permitted by these Terms and Conditions is a breach of the Terms and Conditions and may violate copyright, trademark, and other laws. Inquiries or applications for permission to copy any Copyright Content otherwise than is permitted by these Terms and Conditions should be directed to support@onlinemedclinic.com. Content and features on the Site, including these Terms and Conditions are subject to change or termination without notice in the editorial discretion of OMC. All rights not expressly granted herein are reserved to OMC and its licensors. If you violate any of these Terms and Conditions, your permission to use the Copyright Content automatically terminates and you must immediately destroy any copies you have made of any portion of the Copyright Content.

To the fullest extent permitted by law, neither OMC , its licensor's, its suppliers, nor any third parties mentioned on the Site shall, in any event whatsoever, be liable for any damages (including, without limitation, incidental and consequential damages, personal injury/wrongful death, lost profits, or damages resulting from lost data or business interruption, including any computer virus) resulting from the use or inability to use the Site or the Content, whether based on warranty, contract, tort, or any other legal theory, and whether or not OMC is advised of the possibility of such damages.

To the fullest extent permitted by law, OMC is not responsible for the content of linked third-party sites; sites framed within the Site, or third-party advertisements, and do not make any representations regarding their content or accuracy. Your use of third-party websites is at your own risk and subject to the terms and conditions of use for such sites. OMC does not endorse any product advertised on the Site.

OMC expressly disclaims and DOES NOT WARRANT that the functioning of this Website will be uninterrupted or error free; that any errors will be corrected and that this Website, or the server that makes it available, is or will be free of viruses or other harmful components. You are solely responsible for any damage to your computer system or loss of data that results from downloading any material from this Website.

YOU EXPRESSLY ACKNOWLEDGE AND AGREE THAT OMC, ITS LICENSORS, SUPPLIERS AND BUSINESS PARTNERS ARE NOT RESPONSIBLE FOR THE RESULTS OF YOUR DECISIONS RESULTING FROM THE USE OF THIS WEBSITE OR THE INFORMATION CONTAINED HEREIN, INCLUDING BUT NOT LIMITED TO, YOUR CHOOSING TO SEEK OR NOT TO SEEK PROFESSIONAL MEDICAL CARE, OR YOUR CHOOSING OR NOT CHOOSING SPECIFIC TREATMENT BASED ON THE INFORMATION ON OR ACCESSED THROUGH THIS WEBSITE (Including but not limited to Video Chat, Email, Phone).

You expressly understand and agree that:

The site is provided on an "as is" basis and without warranty of any kind. To the maximum extent permitted by law, OMC expressly disclaims all warranties and conditions of any kind, whether express or implied. OMC does not make any warranty……

  1. that the site will meet your requirements or is merchantable or fit for a particular purpose,
  2. that the site will be error-free or bug-free,
  3. regarding the security, reliability, timeliness, or performance of the site,
  4. that any errors in the site will be corrected, 
  5. accuracy, suitability or completeness of the information contained in the site, 
  6. regarding the qualifications or competency of the professionals that provide services or advice on the site, 
  7. for any legal or financial events or outcomes related to services attained through the use of this site and 
  8. delay in calling back or reconnecting, to obtain complete advice from the professional
  9. any information or materials obtained by using this site,
  10. your choice to seek professional medical advice, or your choice of choosing a specific service/package based on the information provided through this site, is done at your sole discretion and/or risk.

You expressly agree that in case any dispute arises out, you shall move for arbitration having exclusive jurisdiction of laws of India. Also, the exclusive jurisdiction in respect of any other legal dispute or matter arising out of any medical advice or for any doctor/ Medi-check, or in any way relating to your use of the Site, resides in the courts of India and you further agree and expressly consent to the exercise of personal jurisdiction in the courts of the New Delhi, India in connection with any such dispute including any claim involving OMC or its affiliates, subsidiaries, employees, contractors, officers, directors, telecommunication providers, and content providers.

These Terms and Conditions are governed by the internal substantive Indian laws of the land, without respect to its conflict of laws principles. If any provision of these Terms and Conditions is found to be invalid by any court having competent jurisdiction, the invalidity of such provision shall not affect the validity of the remaining provisions of these Terms and Conditions, which shall remain in full force and effect. No waiver of any of these Terms and Conditions shall be deemed a further or continuing waiver of such term or condition or any other term or condition.

These Terms and Conditions constitute the entire agreement between the parties and supersede all other agreements relating to the subject matter, and set out the complete legal relationship between OMC and any other party arising from or connected with the subject matter. For the voidance of doubt, in the case of any conflict between these Terms and Conditions, and any other agreement, these www.onlinemedclinic.com Terms and Conditions apply only.

OMC reserves the right to place any third party advertisements on the Site at any time and without notice or liability. You are prohibited from republishing, selling, duplicating, or "scraping" for commercial or any other purpose whatsoever any of the data or other information contained therein, in whole or in part, in any medium whatsoever. The Directory Listing is provided on an "AS-IS" basis. OMC disclaims all warranties, either express or implied, including but not limited to the implied warranties of merchantability and fitness for particular purpose. OMC shall in no event be liable to you or to anyone for any decision made or action taken by you in the reliance on information provided on our portal.

By using the Online Med Clinic, you agree to the Terms and Conditions.

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